hey Robert,
sorry to hear that -- we make it pretty simple to make a return. You had 7 business days from your delivery date to contact us about an exchange, why didn't you request one if they ripped the first time you tried them on?
we would've had no issue swapping out the defective pair.
I have been looking for jeans like these for a long time. I have brought jeans that never look how they are advertised and it’s sucks. But these jeans are exactly what they are advertised and now I’m a loyal customer now.
